7 Big Brand Social Media Strategies that Small Businesses Can Use
Key Takeaways from this article
Brands need to give a personal touch to their image on social media. The more the personal touch and vulnerability to the content, the more authentic the image would be.
Customer service should be taken up on social media, it is quicker and faster. You can address people's questions & concerns about the brand in real time.
You must connect with influencers as they will create conversations, engagement, and influence about your brand.